Building an online community sets your business up for success and tremendous growth. It establishes a mutually beneficial relationship with your customer base and generates brand loyalty, free marketing, and…

Communities can be a huge source of web traffic. Platforms like Reddit, Quora, and StackOverflow generate millions of pageviews each month from Google. Even niche communities such as IndieHackers receive…

If 2020 was the year that entirely transformed the lives of people, 2021 was the year that had the lingering effect. As physical distancing and disruption continued, the need for…

“Audience vs. community”—at Tribe, we often come across this discussion. People want to know what are the differences between an audience and a community. It’s easy to see why it…

The community manager role becomes essential when your brand’s online community starts growing. This person is the connection between your community and your organization. They ensure that both the community…

The basic customer expectations from support are the feeling of being heard, appreciated, and valued. Now with access to technology, customer support expectations are also evolving. Customers don’t just want…

You already know how a helpdesk can streamline your customer support. And you probably know that a customer community brings significant benefits too. But did you know that the two…

We’re thrilled to announce a new partnership with Outseta, a leading membership platform. The integration makes it easy for you to log your customers in to the community—whether you are…

Slack is hugely popular for its use in workplace communication, hosting communities, and even for talking among friends. It is a great tool. But that doesn’t mean it is the…

When you meet people in the offline world, who do you meet? Chances are it is small groups of people with similar interests to your own. Most of us value…