5 Steps for Building a Brand Community from Scratch

5 Steps for Building a Brand Community from Scratch

“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.”  —Famed Cultural Anthropologist, Margaret Mead Brand community…

Selecting the Right Community Toolkit

You decided to start a community for your company’s customers. The big decision is made, and everyone is happy. But the next day comes this question: “How do we do…

Activating Community-led Growth: Lessons from Notion

Community-led growth is the newest growth strategy for improving your customer retention and scaling your business. Community development is quickly becoming central to business growth, and startups are beginning to…

How a Community Helps with Customer Onboarding

Customer onboarding is the lifeblood of any Software as a Service (SaaS) business. Not only does high-quality onboarding matter to digital-savvy buyers, but it’s also directly linked to customer retention. That’s…

7-Step Framework to Build a Sense of Community with Customers

The business case for building a customer community is undeniable. The customer community takes the idea of customer success and furthers it, offering even more opportunities for customer support, retention,…

The 10 Best Alternatives to Circle (Circle.so)

Looking for alternatives to Circle.so and evaluating different community solutions? Here are the 10 best alternatives, plus a breakdown of what makes each one unique. But, first, let’s review some…

Growth and Sustainability of Communities through Customer Education

Building an online community sets your business up for success and tremendous growth. It establishes a mutually beneficial relationship with your customer base and generates brand loyalty, free marketing, and…

How to Get Your Community Indexed on Google Faster

Communities can be a huge source of web traffic. Platforms like Reddit, Quora, and StackOverflow generate millions of pageviews each month from Google. Even niche communities such as IndieHackers receive…

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