SSO Integration with Outseta – Easy Login and Community Monetization
We’re thrilled to announce a new partnership with Outseta, a leading membership platform. The integration makes it easy for you to log your customers in to the community—whether you are…
20 Best Slack Alternatives For Communication, Communities, and More
Slack is hugely popular for its use in workplace communication, hosting communities, and even for talking among friends. It is a great tool. But that doesn’t mean it is the best one for all…
Niche Community: A Must-have for Brands to Engage Customers
When you meet people in the offline world, who do you meet? Chances are it is small groups of people with similar interests to your own. Most of us value these carefully selected groups. They…
Customer Engagement: 8 Powerful Strategies to Implement in 2021
You can’t build a large customer base without engaging them first. But your customer engagement efforts shouldn’t stop once someone buys. Keeping users interested in the post-sale stage builds…
Should You Use Slack for Your Community? Pros and Cons
If you want to build an online community, you’ve probably thought about running it on Slack. And there’s a good reason for that; many successful communities use the tool. But, it isn’t perfect…
Announcing Tribe’s $7.5m Seed Funding Led by Bessemer Venture Partners and CRV
Press mentions Forbes – Why Tribe Believes In The Power Of Customer Communities BetaKit – Tribe Technologies Announces November Seed Funding as Company Looks to Scale Online…
What is an Online Community? (And How You Can Grow One)
Most of us are members of some type of online community. And there’s a good reason why this is the case: they are powerful social hubs that benefit us immensely. We join them to learn,…
Q&A Software: The Easy Way to Answer Customer Questions
It’s something we’ve all experienced: you want to buy a product online, but the description doesn’t answer all your questions. You have three options: Buy the product and cross your fingers…
Customer Success vs. Customer Support: What’s the Difference?
Customer experience drives business success. Create one that people love and your company will improve retention and loyalty, speeding up growth and increasing revenue in the process. Two of…
The Ultimate Guide to Community Management
In today’s highly interactive and digitally connected world, it’s strange to think that it can seem like we’re isolated from those who are known to us. With a large segment of…
How to Create a Social Media Site
Let’s start with a question – do you know what percentage of adults in the U.S. use social media? The answer is more than 70%! And the average person has 8.5 different social…
Community-Led Growth: The Key to Acquisition, Expansion, and Retention?
Businesses have long benefited from communities of dedicated customers. But these communities and user groups haven’t always been central to growth. They’re often just a welcome side effect of…
