Can you estimate the percentage of customers who don’t do repeat business after one bad customer service experience? The answer is 59%! Quite evident that customer support is one of…

You must have heard “It’s less expensive to keep a current customer than to find a new one.” This statement has a profound impact on the bottom line of any…

Tribe has witnessed tremendous growth and our focus on customer success is also improving continuously. This has helped us create happier clients that are worth more to our business. While…

Your company’s online community has a lot to do with customer success. That’s why you must invest time and resources into building vibrant communities around your brand. Humans are social…