What Does Customer Support Mean in 2022?

What Does Customer Support Mean in 2022?

The basic customer expectations from support are the feeling of being heard, appreciated, and valued. Now with access to technology, customer support expectations are also evolving. Customers don’t just want…

The Secret Sauce For Identifying Your Online Community Super Users

If you ask any experienced community manager about their secret to success, the answer is often related to understanding the community members, their needs, and what to cater to them…

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