A community portal is a central hub for internal (e.g., employees) or external customers (e.g., clients, channel partners) to consume content, collaborate, discuss, engage, and add value by helping each other.
Connect the tools that your organization is already using to create a personalized activity feed for the members and build fully customized views. Build a public or private community based on your requirement and control access with permissions assigned at a granular level.
When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them.
We really like the team/customer support they are ready and willing to help us whenever we have questions or comments.
I would recommend Tribe to anyone who wants to build a community from scratch with no-code software.
Tribe is an efficient and effective way to build customer engagement. We are able to improve our product and help users.
Tribe has allowed us to rapidly experiment with new ways to connect the learners and tutors and build a unified experience.
Tim Hortons® Foundation Camps
Ability to customize Tribe Platform to meet our campers’ and program needs has been critical as we have pivoted our programs.
In a few days, we were able to launch our sleek, responsive, modern, flexible and powerful community portal with Tribe.
I would highly recommend Tribe to organizations looking to strengthen their brand and build credibility with customers.
Create a private and secure online space for your company by setting the accessibility for the complete portal or certain sections of the community segregated by groups. Leverage permission-based settings for granular visibility.
Build a community to promote self-service and deflect support tickets by connecting customers with peers and your internal team. Easily integrate ticketing software to empower support agents with additional context.
Create a powerful knowledge base with a dynamic and up-to-date knowledge hub. Bring in both crowd-sourced knowledge and internal resources into a central repository. Help the support team by organizing the content and facilitating easier discovery.
Connect your customers under your brand and get access to all the data. Enable them to discuss, share, ask, upvote, answer and add value to each other with strong online networks. Fuel growth with user-generated content and boost customer engagement.
Drive candid discussions in the community, allow the members to share suggestions, and collect feedback. Leverage the crowd-sourced wisdom to ideate and generate valuable insights for better product strategy. Validate ideas with ease and power innovation engine.
Embed and integrate the courses, modules, assignments, and tests for evaluation inside the community. Build a tailored training path for the members to follow with a collaborative approach, track the progress, and measure the impact on the business goals.
Deliver a robust channel for the mebers to discover peers with a shared passion and create stronger networks based on mutual value delivery. Allow the members to follow each other, share resources, and take the conversation private with messaging.
Deliver contextual and personalized content to the members with an engaging activity feed. Keep the members informed about what’s happening inside the portal.
Boost a healthy competition in the community by deploying gamification tools such as reputation scores, badges, and leaderboards. Incentivize the members to take certain actions and reward them with redeemable virtual currencies.
Track the health of the community with built-in analytics and measure every single activity inside the community by integrating with popular product analytics tools. Get insights on the community ROI and justify the investment.
✔ Add community touchpoints in the customer journey
✔ Customizable to any extent
✔ Deliver personalized content with activity feed
✔ Forever free plan with support your custom domain
✔ Enjoy top-notch real-time customer support
✔ Automate workflows with popular third-party integrations
✔ Create unlimited content and grow your community without any restrictions
✔ Bring in your brand guidelines
✔ Leverage a vibrant ecosystem of apps
✔ Use comprehensive API to drive automation