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Platform / Behavioral targeting

Behavioral targeting

Track member behavior to send contextual and personalized messages

Your community can be integrated with popular third-party messaging tools such as Intercom to sync the member properties as well as activities. Based on this data, you can set up automated messages (both in-community and email) that would be sent when certain conditions are met.

For instance, you can run automation to send a thank you note when the reputation score reaches 100 or simply send a prompt to members who have not contributed any content in the last 30 days. The possibilities are endless.

This can also be achieved with custom integration via API and messaging apps that support webhooks.

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