Community guidelines are the rules that direct how users should behave in your community. They should encourage valuable discussion and ensure everyone knows what is expected of them.
Guidelines also need to clarify what isn’t allowed in your community and outline what will happen if someone breaks the rules.
How to create community guideline
Think about what you want people to use your community for and write your guidelines based on this goal.
Make people agree to your rules when they join your community. Consider adding your rules to a sticky post or sidebar to make them easy to access.
Community flywheel is the idea that by introducing customers into a community, they become central to your brand’s growth efforts.
The community life cycle refers to the stages of growth new communities go through. In our experience, there are five growth stages: development, inception, expansion, maturity, and autonomy.