A sticky thread is a post that you pin to the top of your online community. It’s an excellent way to highlight important information and ensure that the content doesn’t get lost in your community's activity feed.
Sticky threads often contain essential information like community guidelines and rules. You can also use them to highlight time-sensitive content such as event details or surveys.
How do I make a thread sticky?
It’s the job of admins and moderators to decide which threads they make sticky. Community platforms usually have a simple way for these people to select a sticky thread. When the information is no longer relevant, simply unstick the post.
Single Sign-On (SSO) is a system that lets people use the same login details for multiple platforms. An example you are probably familiar with is Google, which enables you to use the same details for all its services, including YouTube, Gmail, and Chrome.
A support community is a brand community designed with the specific goal of providing users with customer support.