Are you deciding between Slack and Discord for building your online community? Consider a full-fledged community platform like Tribe and check out this detailed comparison based on 35+ points to select the right solution.
Tribe | Slack | Discord | |
---|---|---|---|
Suitable for |
Brand-led online communities
|
Business communication
|
Real-time communication in a group setting
|
Primary communication mode |
Text with rich media
|
Text
|
Voice (Supports text)
|
Pricing
| |||
Subscription fee |
Free
Plus ($59/mo) – 2,500 members Premium ($299/mo) – 25k members |
Free
Standard ($8/user/mo) Plus ($15/user/mo) |
Free
Nitro ($9.99/user/mo) Nitro Classic ($4.99/user/mo) |
Features
| |||
Rich composer |
Text formatting, media uploads, mentions, embeddable content
|
Text formatting, media uploads, mentions, embeddable content
|
Text formatting, media uploads, mentions, embeddable content
|
Upload and attach media files | |||
Embeddable widgets |
Add components of the community in web app, mobile app, and website
| ||
Searchable messages | Unlimited | Up to 10k in the free plan and unlimited in the paid plan | Unlimited |
Audio calls |
One-to-one in the free plan
|
Supports 5,000 concurrent users
| |
Video calls |
One-to-one in the free plan
|
Group video calls with 25 members
| |
Spaces (Groups/Channels)i |
Public, Private, and Secret
|
Public and secret channels
|
Public and secret channels
|
SEO benefits from user-generated content | |||
Discussions threads | |||
Community moderation tools i |
Both automation rules and manual tools
|
Need to install third-party moderation bot
| |
Configurations for member permissions | |||
Gamification tools |
Badges, leaderboards, reputation scoring based on contribution quality
|
Badges
| |
Single Sign-On (SSO) |
JWT, OAuth2.0, SAML, and Custom SSO
|
Only SAML-based SSO
| |
Social login |
Log in with Facebook, LinkedIn, Twitter, Google, etc.
| ||
Private messaging | |||
Integrations | Popular tools for community management and key processes | A wide range of third-party tools |
Limited (focused on gaming) |
Built-in apps for community management |
Extend the functionality with native apps like Virtual currency, Signup Wall, and more
| ||
Activity feed |
Similar to modern social media sites
| ||
Reporting and analytics |
Built-in dashboard for key community metrics and Integration with Amplitude and Google Analytics
|
Limited data on usage and member activity
| |
File usage
| |||
Storage | Unlimited |
5 GB for total members in free plan 10 GB – 20 GB/member in paid plan | Unlimited |
Single-file upload limit |
500 MB in the free plan 1 GB in the paid plan | 1 GB |
8 MB in the free plan 50 MB in the paid plan |
Data ownership
| |||
Export member | |||
Export content |
Requires subscription to the Plus plan
| ||
Design and branding
| |||
Fully white-label |
Requires subscription to a paid plan
| ||
Custom domain support |
(e.g., community.site.com and site.com)
| ||
User interface | Inspired by modern social networks | Designed for workplace collaboration |
Design is similar to Slack (with a casual tone) |
Customization | Highly customizable in terms of the UI and community components | Limited to colors and themes | |
Developer friendliness
| |||
API | |||
Webhooks | |||
Language support
| |||
User interface localization | |||
Allow members to select the preferred language | |||
Support
| |||
Email, live chat, community, training |
Limited
|
Immediate Access. No Credit Card Required.
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