Facebook is one of the platforms where various purpose-driven groups get started. However, community owners sooner or later realize that they need an alternative to Facebook Groups that can serve as a robust platform to build a highly engaging online community.
The common limitations of Facebook Groups are centered around dwindling reachability of brand messages, lack of control on the platform, limited content organization capability, and knowledge discovery.
Tribe offers a comprehensive community platform that strikes a perfect balance between familiarity of Facebook and requirements of businesses in terms of customizability, brand adaptability, and complete data ownership.
Select, organize, and showcase the social components on the community site
Plug in valuable social elements of the community inside the product or website
Build your community under your domain to retain traffic and branding
AI-based activity feed that delivers personalized and contextual content
Updates sent to Facebook group may not reach the right member
Keep content organized with distinct topics
Acquire new members organically via search engines
Build public, private, and secret groups in your community
|Multiple content types with rich media|
Keep members engaged with reputation scores, badges, and leaderboards
|Reporting and analytics||
Get complete understanding of member behavior and track key metrics
Build custom integrations and automate processes
Valuable apps to boost SEO, incentivize members, send notifications and more
Integrate with popular third-party tools and automate existing workflows
Allow your users to log in with the existing credentials of your website or app
Automate moderation with minimum reputation requirements and keyword blacklisting
|Newsletter and notification|
|UI customization option||
Fully customize the look and feel with CSS. Integrate with product or site navigation
|White label solution||
Remove Tribe's branding
Mobile responsive and tight integration with messaging apps
Group can be accessed via Facebook mobile app
|Native video player||
Allow members to upload videos directly to the community
|Email, live chat, community, training||
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Immediate access. No credit card required.
This is one of the key reasons why Tribe is the best alternative to Facebook Groups. Tribe Platform offers a range of building blocks to create different types of online branded communities. It can be anything from question and answer style communities like Quora to Facebook-style communities based on both short updates, and long-form articles.
Companies use the building blocks offered by Tribe’s platform to build broadly customer and partner communities, employee communities, professional communities and different types of niche social networks.
Tribe is the preferred platform as it delivers the members an experience similar to Facebook while providing the right customization options to the owners to build different types of communities.
It is important for any business to configure the community exactly based on the brand guidelines. Hence, Tribe offers the exhaustive set of options to help you seamlessly merge the community with the site or change the look and feel exactly the way you need. This allows you to reflect the distinctiveness of the brand in the community as well.
For example, apart from adding your logo and brand assets, you can change the navigation to merge with any site’s header and footer. Also, by modifying the CSS, developers can change every bit of the interface.
Facebook Groups don't support these type of changes to the user interface. Hence, if it is important for you to change the look and feel at the granular level, then Tribe would be the correct solution.
Communities powered by Tribe enjoy complete control on the way search engines crawl the community web pages and benefit from the out-of-the-box optimizations done for the community. This immensely helps in increasing visibility of the community on the web and acquiring new members.
Facebook prohibits search engines from crawling and indexing the content on its platform. This is quite detrimental to the growth of the community and blocks third-party sites from linking to useful content in the community.
That's why Tribe is the right alternative to Facebook if you are building a public community.
Tribe gives you complete control over the data generated in the community along with the members. You can export any data from the community at any point without any restriction.
Even though we frequently hear from Facebook that they need to improve in terms of privacy and security, there has not been any convincing action. Also, on Facebook Group, a business has zero ownership of the data generated by the community which is a valuable asset for any company. Moreover, Facebook's algorithms can simply change anytime and drastically impact the reachability of your messages.
If you need complete ownership of the data and members, Tribe is the right solution.
APIs are very useful in delivering raw data from one system to another. This allows companies to build further customizations such as custom integrations and dashboards.
Tribe has taken the API-first approach which means any community powered by Tribe is practically a client of the API. This helps our clients in capturing every single action in the community and merge the community in their existing processes.
Facebook doesn’t offer an API, so if you will be using this, then Tribe would be perfect.
Tribe has an extensive app store which can be used to add significant business value on top of the existing community platform. Some of the examples are SEO app for organic user acquisition, SSO, virtual coins app for member rewards and incentivization, a social app for easy sign up using existing accounts in popular social networks. Clients can swiftly enable these apps based on the requirement.
Facebook lacks in this respect and doesn’t offer these type of apps.
So, if you are interested in getting superior value out the community solution via apps, then you should explore Tribe as an alternative to Facebook Groups.
At Tribe, we understand that businesses are using many third-party apps and it is important to facilitate smooth data flow between these apps. So, Tribe offers native integrations with many tools (including Zapier) to help clients easily automate processes and enable data flow with the software services they already use.
With Facebook, there is no way to push the data to any other app. You cannot also simply download the data from the group.
Hence, if you need to integrate with other popular tools (e.g., CRM, analytics and messaging) in an easier way, then Tribe would be the right platform.
Communities are practically goldmine of information and using the search functionality to discover previous discussions is one of the most prominent features used by members. Communities powered by Tribe are designed to organize the user-generated content in a way that allows users to discover the right content at the right time (e.g., asking questions, posting content and searching).
However, Facebook allows members of the groups to search discussions only from the last 30 days.
So, if you wish to deliver an outstanding user experience to the members without any restrictions on organizing content via topics or presenting the right content via search, Tribe would be a preferred alternative to Facebook Groups.
At Tribe, we strive to offer the best customer support as efficiently as possible. So, we offer multiple channels to our clients for easy resolution of any type of concern. These channels include community support, email, and chat support.
Moreover, we go further with dedicated onboarding, customer success team and certified partners for technical integrations.
Facebook offers a knowledge base and email support for in some cases.
So, Tribe would be a better choice with responsive and fast customer support.
Tribe has advanced moderation tools -- you can configure automation to enforce content and community guidelines for the members. For example, you can add keywords that would prohibit users from posting content containing those words. Also, it is possible to keep members’ reputation as a factor for the ability to create posts. The reputation of members can be gamified via points, badges, and leaderboards as well.
Facebook doesn’t offer this type capability, but it does offer a privilege to admins to select moderator from the group.
If you wish to easily moderate the community while you scale with new member acquisition, Tribe can help you.
Tribe has strong reporting and analytics capabilities via both the in-built dashboard and external integration. You can get a quick snapshot of the overall health of your community directly inside the platform. Additionally, you can easily track member behavior and build reports via our tight integration with tools such as Google Analytics and Amplitude.
Facebook doesn't support any kind of integration and keeps the data locked.
Choose Tribe if you would like to understand exactly how your members are behaving and get a grip on the community health. This can help you prove the return on investment and get internal buy-in.
It is quite common for group admins to create subgroups inside a community to help the members with shared interest have focused discussion around a subject.
Tribe allows you to build small communities inside the main community to build secure space for the super users, micro-interest groups, and everything in between.
Facebook Groups don't allow you to create subgroups.
With Tribe Community Platform, you can create public (ccessible to all the members), private (via request), and secret group (invitation-only).