Select an integrated, component-driven, and customizable community platform. Save budget and resources to invest in your community.
Higher Logic is one of the established solutions in the online community space. They have built some of the notable modules for the community software to help associations and run events.
Tribe Community Platform is based on the preferences of new-age web users and strikes the right balance between DIY options and extensive customization. The embeddable widgets offered by Tribe are great for adding social touchpoints inside your site and product. Tribe offers all these at an efficient pricing by empowering you with an easy-to-configure platform and helps you to invest the savings in actually building a successful community.
Read on to explore why Tribe can be a powerful alternative to Higher Logic.
| Tribe | Higher Logic | |
|---|---|---|
|
Pricing
| ||
| Paid plan |
Starts from $599/month with annual subscription for the Advanced Plan
|
Starts from $800/month (Additional fee for modules and integration)
|
|
Learning curve
| ||
| Setup complexity |
Low to medium depending on customization
|
High
|
|
Features
| ||
| Embeddable widgets |
Plug in valuable social components of the community inside the
product or website
| |
| Activity feed |
Activity feed that delivers personalized and contextual content
| |
| Native video player |
Allow members to upload videos directly to the community
| |
| Discussions/forums | ||
| Content organization |
Keep content organized with distinct topics
| |
| Spaces/Groups |
Build public, private, and secret spaces in your community
|
Available as an additional module with extra fee
|
| Multiple content types with rich media |
From Q&A, short updates to long-form content and polls
| |
| Gamification |
Keep members engaged with reputation scores, badges, and leaderboards
| |
| Rewards |
Use virtual currency to reward the members and allow them to redeem the same
| |
| Reporting and analytics |
Get complete understanding of member behavior and track key metrics
|
No direct and deep integration with popular analytics solution
|
| Data import and export | ||
| Event Manager |
Integration with third-party event management tool
|
Schedule and manage events
|
| API |
Build custom integrations and automate processes
| |
| Apps |
Valuable apps such as SEO Boost, Social Login, and Webhooks
| |
| Third-party integrations |
Integration with CRM solutions, workflow automation tools,
messaging apps, anaytics tools, and more
|
Majority of the integrations are with membership tools and CRM
solutions
|
| SSO (Single Sign-On) |
Allow your users to log in with the existing credentials
of your website or app
| |
| Moderation tools |
Automate moderation with minimum reputation requirements and
keyword blacklisting
| |
| Newsletter and notification | ||
|
User Interface (UI)
| ||
| Customization option |
Fully customize the look and feel with CSS. Integrate with product
or site navigation
|
Immediate Access. No Credit Card Required.
Head of Community, Schoolhouse
your customer retention
of your customers engaged
Community touchpoints in the buyer journey
Tribe Platform is built with the concept of community flywheel which enables companies to add the components of the community in the entire customer lifecycle.
One popular example for SaaS companies is the ability to display top community discussions related to a feature when the user explores those features inside the product. This allows them to directly participate in the discussion right inside the product and benefit from self-service.
Similarly, a marketplace can showcase discussions related to a particular category inside the site to boost engagement, share experiences, and enable new product discovery.
Higher Logic doesn’t offer this type of widgets, so select Tribe in case you need these type of integration.
Pricing
Tribe’s Advanced plan gives you everything to get started with a powerful community platform. Pricing starts from $599 per month.
The enterprise plan offers a higher level of customization, custom app development, and unique design based on your exact requirements. Not only that, we’ll closely work with your team to ensure that you achieve your community goals.
Higher Logic pricing starts from $800 per month for the core solution; you’d incur an additional subscription fee for integration and installation of different modules such as subcommunities and activity sync. This makes it resource-intensive for community development.
Customizability
Tribe Platform offers a range of modular components to create different types of online branded communities. You can use the platform to build customer communities, internal knowledge-base, niche social networks, and more. It can also be completely customized to suit your design requirements and the way different community elements are arranged.
Higher Logic doesn’t have the flexibility for extensive customization. So, select Tribe if you want to ensure that the community platform works for you (not the other way around) and wish to work with a platform that empowers you with DIY workflows as well as gives complete flexibility to customize.
Design and usability
Tribe’s design philosophy is centered around the modern behavior of web users and affinity towards how they usually interact with different social media. The design of the community is also highly customizable so it can adapt your brand guidelines. Merge the community in site navigation, change the look to the pixel if you wish to and deliver the same experience across devices with responsive design.
At Tribe, we believe using software should be as intuitive as possible. So, it strikes the right balance between customization and built-in workflows. Tribe embodies the latest and best practices of modern design to ensure that the customers and end-users get started as easily as possible.
Integration
It is critical for every business to use third-party apps for workflow automation via smooth data flow. Hence, Tribe offers native integrations with many tools (including HubSpot, Salesforce, and Zapier) to help clients easily automate processes and enable data flow with the software services they already use. These integration range from messaging apps and support tools to marketing automation and analytics.
Higher Logic has a great suite of integration with Association Management System (AMS) and CRM solutions. Some of the examples are Aptify, GoMembers, NimbleAMS, Salesforce, and SugarCRM.
If you need to easily integrate with a wide range of popular tools without incurring extra cost, Tribe would be a great choice.
Reporting and analytics
Tribe has strong reporting and analytics capabilities via both the in-built dashboard and external integration. You can get a quick snapshot of the overall health of your community directly inside the platform. Additionally, if you enable Google Analytics and Amplitude integration, all of the member activities (from questions asked and answers requested to upvotes, comments and more) will be sent as events to these tools which would allow you to track any type of metric.
Higher Logic doesn’t support this type of integration for analytics and it can be very difficult to derive insights from the member behavior.
Select Tribe if you would like to gain insights on exactly how your members are behaving and get a grip on the community health.
Tribe’s design philosophy and engagement tools are inspired by popular social networks which makes it familiar to community members.
Deliver immersive social experience right inside your product, app or website with widgets. Some of the prominent examples can be enabling user discussions under the product listing and showcasing user-generated content when users browse through different features of your product.
Tribe offers some of the most compelling modern apps such as incentivization system via virtual currency that can be used to get desired user action, easy user management, and powerful analytics.
Tribe is a white-label social network solution. It is designed to adopt your brand and engineered to integrate with your website. You can even add your site header/footer to seamlessly blend it with your site navigation.
Tribe offers a fully customizable community platform, embeddable widgets, valuable apps, integration, API, analytics, and more to build successful online communities at a significantly lower subscription fees in comparison to Higher Logic.
Hence, select Tribe, if you are looking for a robust, non-restrictive, and fully customizable yet affordable alternative to Higher Logic that allows you to build a modern online community by integrating with the complete customer journey.
