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Tribe, A Powerful Alternative to Open Social

Create modern and fully customized online communities that integrate into the user journey. Save resources to invest in your community, not on the software.

Comparison

What’s the difference between
Tribe and Open Social

Open Social is a Drupal-based open-source project that is also offered as Software as a Service. Largely Open Social has been adopted for communities where the primary use case lies in knowledge management and internal collaboration. It is predominantly used by nonprofit organizations and governments to connect with the members as well as volunteers.

In terms of pricing, Open Social starts from $545 per month and supports 1000 total members. If you would like to add extensions, you would have to opt for the next pricing tier at $2150 per month that comes with 10,000 members.

Tribe, on the other hand, is crafted to empower brands with online communities based on social interaction best practices, modern design, and sophisticated tools that popular social networks have deployed to boost user engagement. We do that by carefully observing and studying human interactions in both the physical and digital worlds. Community owners can deeply integrate the social components of the community into products and sites with a suite of embeddable widgets and comprehensive API.

Tribe vs. Open Social

Tribe Open Social
Pricing
Free plan
Paid plan Starts from $49/mo
(10,000 members)
Starts from $545/mo
(1000 members)
Reviews
Capterra rating 4.7/5 (71 reviews) 4.5/5 (4 reviews)
Features
Community platform
Select, organize, and showcase the social components on the community site
Limited customization
Embeddable widgets
Plug in valuable social elements of the community inside the product or website
Activity feed
Personalized activity feed to keep the members updated
Discussions/forums
Enable members to share content and discuss topics
Private messaging
Enable one-to-one conversation between members with chat-like experience
Spaces/Groups
Build sub-communities of members with shared passion.
Public/Private community
Multiple post types with rich media
From QnA and short updates to long-form articles.
Limited post types
Gamification
Badges, points, and leaderboard system.
Reporting and analytics
In-built dashboard to track key metrics. Integration with Amplitude and Google Analytics
Limited analytics
Direct video upload
Allow members to upload videos and play with native video processor
API
Build custom integrations and automate processes.
Webhooks
Notify external services on the web
Apps
Valuable built-in extensions such as SEO boost, virtual coins, and social log-in.
Third-party integrations
20+ integration with popular apps including Zapier.
Limited (no Zapier integration)
SSO
SAML, JWT, OAuth2.0, and more.
Moderation tools
Automate moderation with minimum reputation requirements and keyword blacklisting.
Events
Notification
Built-in notification
Email
Push notification
Integration with messaging apps
Notify and allow members to interact from Slack, Facebook Messenger, and Telegram
Data ownership
Export content
Export members
Branding
UI customization option
Fully customize the look and feel with CSS. Integrate with product or site navigation.
No additional customization using CSS
White label solution
Mobile
Mobile app
Mobile responsive and tight integration with messaging apps.
Internationalization
Localization
In-built support for 30 languages
Fewer language support
Multi-lingual content
Allow community members to select preferred display language

Immediate Access. No Credit Card Required.

Tribe helped us build a unified community with continuous experience for learners and create a robust communication channel.

Mariah Olson

Head of Community, Schoolhouse

5x

your customer retention


80%

of your customers engaged

Modern design
for modern users

Tribe’s design philosophy and engagement tools are inspired by popular social networks which makes it familiar to community members.

Embeddable widgets

Deliver immersive social experience right inside your product, app or website with widgets. Some of the prominent examples can be enabling user discussions under the product listing and showcasing user-generated content when users browse through different features of your product.

Highly engaging apps

Tribe offers some of the most compelling modern apps such as incentivization system via virtual currency that can be used to get desired user action, easy user management, and powerful analytics.

It’s your brand.
Fully customizable.

Tribe is a white-label social network solution. It is designed to adopt your brand and engineered to integrate with your website. You can even add your site header/footer to seamlessly blend it with your site navigation.

Comparison

Should you build community with Tribe or Open Social?

Both of the community solutions offer a similar set of features. However, the inherent philosophy behind Tribe is the ability to deeply integrate components of the community into the user journey. Another key difference is the platform approach — customers as well as independent developers can easily build new apps on top of Tribe. Of course, both Tribe and Open Social allow you to create stand-alone community sites.

Open Social is suitable for NGOs and governments looking to build online communities where real-time collaboration (e.g., document editing) and in-built learning management are critical.

Tribe is designed for businesses (SaaS, online services, retail, and education) looking to drive customer engagement, scale customer support, promote self-service, collect feedback, and share updates.

Join top businesses empowering their community using Tribe platform.