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Tribe, A Powerful Alternative to Open Social

Create a modern and fully customized online community that simplifies the customer experience and helps you build stronger customer relationships.


What’s the difference between
Tribe and Open Social

Open Social is a Drupal-based open-source project that is also offered as Software as a Service. Largely Open Social has been adopted for communities where the primary use case lies in knowledge management and internal collaboration. It is predominantly used by nonprofit organizations and governments to connect with members as well as volunteers.

In terms of pricing, Open Social starts from $545 per month and supports 1000 total members. If you would like to add extensions, you would have to opt for the next pricing tier at $2150 per month which comes with 10,000 members.

Tribe, on the other hand, is crafted to empower brands with online communities using powerful customization tools, templates, modern design, and robust integrations. Community builders can also deeply integrate the community into products and sites with a suite of embeddable widgets and comprehensive API.

Tribe vs. Open Social

TribeOpen Social
Paid plan Starts from $599/mo Starts from $545/mo
Capterra rating 4.8/5 (86 reviews) 4.5/5 (4 reviews)
Community platform
Select, organize, and showcase the social components on the community site
Limited customization
Embeddable widgets
Plug in valuable social elements of the community inside the product or website
Activity feed
Personalized activity feed to keep the members updated
Enable members to share content and discuss topics
Private messaging
Enable one-to-one conversation between members with chat-like experience
Build sub-communities of members with shared passion.
Public/Private community
Multiple post-types
From QnA and ideation to long-form articles.
Badges, points, and leaderboard system.
Reporting and analytics
In-built dashboard to track key metrics. Integration with Amplitude and Google Analytics
Limited analytics
Build custom integrations and automate processes.
Notify external services on the web
App Store
Third-party integrations
20+ integration with popular apps including Zapier.
Limited (no Zapier integration)
SAML, JWT, OAuth2, and more.
Moderation tools
Automate moderation with minimum reputation requirements and keyword blacklisting.
Built-in notification
Push notification
Integration with messaging apps
Notify members directly in Slack and Discord
Data ownership
Export content
Export members
Mobile app
Mobile responsive and tight integration with messaging apps.

Immediate Access. No Credit Card Required.

Tribe helped us build a unified community with continuous experience for learners and create a robust communication channel.

Mariah Olson

Head of Community, Schoolhouse


your customer retention


of your customers engaged

Modern design
for modern users

Tribe’s design philosophy and engagement tools are inspired by popular social networks which makes it familiar to community members.

Embeddable widgets

Deliver an immersive social experience right inside your product, app, or website with widgets. Some of the prominent examples can be enabling user discussions under the product listing and showcasing user-generated content when users browse through different features of your product.

Highly engaging apps

Tribe offers some of the most compelling modern apps such as incentivization system via virtual currency that can be used to get desired user action, easy user management, and powerful analytics.

It’s your brand.
Fully customizable.

Tribe is a white-label social network solution. It is designed to adopt your brand and engineered to integrate with your website. You can even add your site header/footer to seamlessly blend it with your site navigation.


Should you build community with Tribe or Open Social?

Both of the community solutions offer a similar set of features. However, Tribe is designed for businesses (SaaS, online services, retail, and education) looking to improve customer engagement, scale customer support, promote self-service, collect feedback, and drive customer success.

Another key difference is the platform approach — developers are empowered to easily build new apps on top of Tribe.

Open Social is suitable for NGOs and governments looking to build online communities where real-time collaboration (e.g., document editing) and in-built learning management are critical.

Join top businesses empowering their community using Tribe platform.