Although Slack is a team collaboration tool, it is also finding a use case in community building. However, businesses that are serious about creating branded online communities, must use the right community software.
Tribe's dedicated community platform allows you to build white-label online communities powered by complete customization options, extensive API, valuable apps, and widgets.
Tribe’s community platform is highly adaptable and allows you to mold the community by selecting and showcasing various elements of your community exactly the way you need.
Since Slack communities are closed in nature, all the content generated by the user will remain confined. However, communities powered by Tribe generate multiple types of content fully optimized to gain traffic from search engines.
Tribe offers native integration with 20+ apps ranging from CRM and helpdesk to payments and messaging apps. Moreover, Zapier integration allows you to connect with thousands of leading third-party SaaS apps.
Slack communities are very hard to scale in terms of cost as the premium plan starts from $6.67 per seat. Tribe’s Plus plan ($49/month) delivers all of the essential tools with 10,000 total members and unlimited content under your custom domain.
It is crucial to moderate discussions, set the course of the community and establish guidelines for the members while scaling user growth. Tribe helps you do just that with sophisticated moderation tools.
Slack communities offer very little scope to get any actionable insight. However, Tribe allows you to make informed decisions based on powerful analytics and augment your existing user data via native integrations.
Tribe platform is practically a client of our API. This means every single activity on the community gets captured via API and it can be used to extend the power of the community.
Deliver immersive social experience by embedding valuable elements of the community inside your product or site. Allow the members to share feedback and discuss without leaving your site or product.
Slack keeps your site and community is silos; with Tribe you can easily integrate the community with your site -- built it under your domain, merge the navigation and change the design as per the brand guidelines.
Tribe works on long term engagement of users via a powerful notification system, gamification, machine-learned activity feed, and engaging apps. Slack lacks in this space since it rewards only quick and real-time conversation.
With Tribe, you can organize the user-generated content exactly as per your preference and allow contextual discovery of the same (e.g., asking questions and searching) in a seamless manner. Slack places a limit of up to 10k messages for searching in the free plan.
Tribe is laser-focused on the core community platform. Anything outside of the social element of the community gets delivered via tight native integration with third-party apps and API. Slack is suitable for office communication and collaboration.