Build loyal user base for customer-to-customer business

A user-centric community platform that engages and retains users, so transactions increase
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Untap the potential
of C2C business with an online community

Tribe's fully customizable and integrated community platform allows you to leverage the power of crowd wisdom, keep the customers engaged and connected under your brand via discussions, gamification, and networking tools.

  • Engage customers in real time

    Create a direct communication channel between your business and customers. This helps customers forge deep connections and interact with your brand in real time; also, your communications get better reach than other conventional channels.

  • Get better customer insights

    Allow your product team to get the Voice of Customer from an open and uninhibited platform. Be truly customer focused by gathering customer feedback, and integrating their recommendations in the product development cycle.

  • Reduce new user acquisition cost

    Leverage the user-generated content to build authentic content assets that would attract pre-qualified customers right in the research and discovery phase. Delight your community members, so they would invite their network to explore your brand.

  • Transform customer self-service

    Help your customers solve smaller issues with the power of collective knowledge base created by fellow customers and experts. This type of peer-to-peer value delivery creates strong networks and binds customers under your brand.

  • Enrich customer data

    Use the extensive API and native integrations of the community with third-party apps to augment the customer data in the existing systems. This enriched customer data will further help you refine your targeting, messaging and ultimately conversion rate.

  • Plug in e-commerce

    Take your customer community to greater heights by enabling commerce which would allow users to discover, learn and purchase your products. You can also showcase certain parts of the community inside your site. Achieve all this with highly customizable and brandable community solution.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Engage users and boost revenue with
a customizable community