Build loyal user base for customer-to-customer business
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Cengiz
When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them. -
RachelWe really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. -
MateusWe were looking for such a solution and finally found Tribe. It is like building your own advanced version of Facebook group. -
AleksandraWhat I really love about Tribe Platform is not just the customizability but the flexibility to build a tailor-made solution on top of Tribe. -
HarrietWe launched our mobile community within 2 weeks and already seeing higher engagement inside our app.
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Engage customers in real time
Create a direct communication channel between your business and customers. This helps customers forge deep connections and interact with your brand in real time; also, your communications get better reach than other conventional channels.
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Get better customer insights
Allow your product team to get the Voice of Customer from an open and uninhibited platform. Be truly customer focused by gathering customer feedback, and integrating their recommendations in the product development cycle.
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Reduce new user acquisition cost
Leverage the user-generated content to build authentic content assets that would attract pre-qualified customers right in the research and discovery phase. Delight your community members, so they would invite their network to explore your brand.
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Transform customer self-service
Help your customers solve smaller issues with the power of collective knowledge base created by fellow customers and experts. This type of peer-to-peer value delivery creates strong networks and binds customers under your brand.
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Enrich customer data
Use the extensive API and native integrations of the community with third-party apps to augment the customer data in the existing systems. This enriched customer data will further help you refine your targeting, messaging and ultimately conversion rate.
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Plug in e-commerce
Take your customer community to greater heights by enabling commerce which would allow users to discover, learn and purchase your products. You can also showcase certain parts of the community inside your site. Achieve all this with highly customizable and brandable community solution.
Why Tribe Community Platform?
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Custom community engine
Select, organize and display the community elements exactly as per your business requirement.
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Personalization
Present personalized content with the power of machine learning that keeps users hooked to the community.
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Moderation
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
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Quick time to market
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Apps and integration
with 20+ leading business tools
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Slack
Receive notifications and react right from Slack
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Zapier
Connect your community with apps you already use and automate workflows
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Intercom
Engage your community members and deliver highly targeted messages
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HubSpot
Automatically send leads to HubSpot and sync members' information
Engage users and boost revenue with
a customizable community
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Social Community | RetailWith over 1,500 stores in 49 countries, the largest sporting goods retailer in the world is powered by Tribe to provide a social community for its customers.
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Private Community | SaaSWith millions of students on its platform, Top Hat has a deep integration with Tribe to connect authors and professors in its education software.
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Customer Community | MarketplaceWith thousands of app-based jobs, Appjobs embedded the discussion component of the community inside different categories of the marketplace.
Get in touch
- [email protected]
- Toronto, Canada
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- © 2020 Tribe Technologies Inc.
