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Delight and engage your community members

Engage users, leverage advanced moderation, recruit brand advocates, and drive product adoption with an integrated online community.
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Build the best community
for your members and brand

With Tribe Platform, community managers are fully empowered to lead community development in a user-focused manner. Leverage the collection of social media best practices offered with the community platform to craft authentic relationships between the brand and the members. Track, measure and report the key community metrics with powerful analytics tools.

Powerful community
management strategy.

Drive customer success, product innovation, and advocacy
through a vibrant online community.
  • 28%
    increase in product adoption
  • 15%
    increase in user engagement
  • 15+
    NPS
    improvement

  • Cultivate stronger relationships

    Foster authentic and valuable connections between members. Create an engaging space to facilitate long-lasting user relationships with your brand.

  • Create brand advocates

    Engage your loyal users, recruit brand advocates, and tap into their network to boost brand awareness and drive user acquisition.

  • Educate users

    Create both company-powered and crowd-sourced knowledge-base. Share resources and showcase community components inside the product and site.

Why Tribe Community Platform?

  • Fully customizable

    Select, organize and display the community elements exactly the way you need. Make it uniquely yours with your brand guidelines.

  • Powerful engagement

    Leverage a host of valuable apps (e.g., reputation, virtual currency), integrations, and notification tools to engage and retain users.

  • Advanced moderation

    Save resources with automated rules (e.g., minimum reputation score requirements), keyword blacklisting and AI-based content flagging.

  • Immersive social touchpoints

    Add community touchpoints in the entire customer journey with API-based integration and embeddable widgets for product and site.

Everything you need

A cloud-based solution with easy-to-configure social features.

Activity feed

Use the machine-learned activity feed to deliver a personalized content experience that continuously improves.

Multiple content types

Allow users to write articles, ask questions, submit answers, participate in polls, post images and videos.

Gamification

Leverage badges, points, and leaderboard system to increase engagement.

Analytics

Focus on the key metrics and take proactive actions using our powerful reporting features.

Virtual currencies

Incentivize users to take targeted actions and allow them to redeem the coins for your services.

Smart suggestions

Detect most relevant members to answer your questions using Tribe AI, and give users the option to send requests.

User management

Easily tag users, perform a bulk import, send invitations to join, and manage roles with our intuitive interface.

Moderation

Efficiently manages the community with our moderation tool and maintain the quality while scaling user growth.

Behavioral targeting

Track activity, user behavior, and create profiles to target members via contextual communication and increase conversions.

Integrations

Automate processes, seamlessly merge online community in your existing workflow, and create robust data flow with direct integrations, webhooks, and API.

Groups

Enable users to create groups within your community to operate their private spaces, priority user groups, micro-interest groups, and everything in between.

Fully white-label

Build the community with your branding to deliver a white-label experience -- change everything from colors and logo to widgets and domain.

Public/private access

Build a public or private community and set registration rules for membership. Enable SSO to allow existing users to log in smoothly.

Onboarding

Onboard community members by telling your story, introducing key elements, and presenting a set of action items.

Custom domain

Use your own domain name to retain your brand.

Notification tools

Precisely target the members with segmentation via newsletters, emails and more.

Compliance

Create a secure community with regulatory compliance like GDPR and data protection regulations.

Content categorization

Categorize content and enable seamless knowledge discovery with topics.
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Custom design

Create a community that uniquely adopts your branding and business requirements.

Announcement banner

Showcase a prominent message with a call to action on top of the home page feed.

Single sign-on

Allow your users to log in to the community their with the existing set of credentials.

Member profile

Member information, networking options, and all the community activities displayed beautifully.

Internationalization

Create your community with the language of your choice. Select from a list of 20 different languages.

SEO Boost

Advanced SEO settings to precisely control how search engines crawl and index your community site.

Direct integration
with 20+ popular business tools

  • Intercom

    Sync member activities and properties for tartgeted messaging and engagement.

  • Zapier

    Automate processes and enable seamless data flow between third-party tools.

  • Amplitude

    Track community activities at a granular level and build powerful dashboards.

  • MailChimp

    Grow your subscriber list by collecting emails from community members.

APP STORE

Engage users and build stronger relationships
with a customizable and modern online community

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