Accelerate growth with an online customer community

Tribe’s customer-centric community platform retains users and increases revenue
client logos

Customer loyalty
is the key to revenue growth

According to Bain & Co. and Harvard Business School, a 5% boost in customer retention rates raises profits by 25% to 95%. Let us help you deliver highly engaging product experience and grow revenue with our online community platform.

  • Grow organically with a lower acquisition cost

    Tap into the referral network of your existing users to get pre-qualified users. Leverage the user-generated content to build authentic content assets that would attract new customers right in the research and discovery phase via search engines.

  • Beat competitors with a loyal user base

    C2C communities need to swiftly grow the number of users and build a loyal user base to grow in a highly competitive market. Your own branded online community can be an efficient channel to forge deep connections with users, boost engagement and promote loyalty.

  • Get better customer insights

    Allow your product team to gather the Voice of Customer from a candid and open platform. Be truly customer focused by gathering customer feedback, and acting on their recommendations in the website strategy.

  • Deliver personalized experience

    Move beyond commonly used user recommendations; provide highly personalized suggestions based on data points spanning across previous transactions, engagements and community activity. Keep users hooked with Tribe’s machine-learned activity feed.

  • Enrich customer data

    Use the extensive API and native integrations of the community with third-party apps to augment the customer data in the existing systems. This enriched customer data will further help you refine your targeting, messaging and ultimately conversion rate.

  • Enable e-commerce

    Take your C2C community to greater heights by integrating commerce which would allow users to discover, learn and purchase products. You can also showcase certain parts of the community inside your site -- implement all this with a highly customizable and brandable community solution.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Engage users and boost revenue
with a customizable customer community