Tap into the referral network of your existing users to get pre-qualified users. Leverage the user-generated content to build authentic content assets that would attract new customers right in the research and discovery phase via search engines.
C2C communities need to swiftly grow the number of users and build a loyal user base to grow in a highly competitive market. Your own branded online community can be an efficient channel to forge deep connections with users, boost engagement and promote loyalty.
Allow your product team to gather the Voice of Customer from a candid and open platform. Be truly customer focused by gathering customer feedback, and acting on their recommendations in the website strategy.
Move beyond commonly used user recommendations; provide highly personalized suggestions based on data points spanning across previous transactions, engagements and community activity. Keep users hooked with Tribe’s machine-learned activity feed.
Use the extensive API and native integrations of the community with third-party apps to augment the customer data in the existing systems. This enriched customer data will further help you refine your targeting, messaging and ultimately conversion rate.
Take your C2C community to greater heights by integrating commerce which would allow users to discover, learn and purchase products. You can also showcase certain parts of the community inside your site -- implement all this with a highly customizable and brandable community solution.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Receive notifications and react right from Slack
Connect your community with apps you already use and automate workflows
Engage your community members and deliver highly targeted messages
Measure community usage and record community activities as events.
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Pipedrive, a popular CRM company with over 90,000 customers across the globe connects clients as well as sales experts to facilitate discussion and knowledge-sharing.
The top French marketplace specialized in connecting buyers and sellers brings people together with a brand community to share their experiences and feedback.