Integrate user-generated content and your own knowledge base in a central repository to showcase relevant and up-to-date content when users search, browse or add questions.
Use a highly engaged user community to gain deep insight into customers’ needs. Empower and involve customers to create a product roadmap that is in sync with the user's voice.
Promote self-service by allowing customers to help each other and decrease the number of issue.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Use the machine-learned activity feed to deliver a personalized content experience that continuously improves.
Allow users to write articles, ask questions, submit answers, participate in polls, post images and videos.
Focus on the key metrics and take proactive actions using our powerful reporting features.
Incentivize users to take targeted actions and allow them to redeem the coins for your services.
Detect most relevant members to answer your questions using Tribe AI, and give users the option to send requests.
Easily tag users, perform a bulk import, send invitations to join, and manage roles with our intuitive interface.
Efficiently manages the community with our moderation tool and maintain the quality while scaling user growth.
Track activity, user behavior, and create profiles to target members via contextual communication and increase conversions.
Automate processes, seamlessly merge online community in your existing workflow, and create robust data flow with direct integrations, webhooks, and API.
Enable users to create groups within your community to operate their private spaces, priority user groups, micro-interest groups, and everything in between.
Build the community with your branding to deliver a white-label experience -- change everything from colors and logo to widgets and domain.
Build a public or private community and set registration rules for membership. Enable SSO to allow existing users to log in smoothly.
Onboard community members by telling your story, introducing key elements, and presenting a set of action items.
Create a secure community with regulatory compliance like GDPR and data protection regulations.
Showcase a prominent message with a call to action on top of the home page feed.
Allow your users to log in to the community their with the existing set of credentials.
Member information, networking options, and all the community activities displayed beautifully.
Create your community with the language of your choice. Select from a list of 20 different languages.
Easily create tickets right from the community
Instantly push customer issues to Salesforce cloud
Receive notifications and react right from Slack
Enrich customer data and get a holistic view
With over 1,500 stores in 49 countries, the largest sporting goods retailer in the world is powered by Tribe to provide a social community for its customers.
With millions of students on its platform, Top Hat has a deep integration with Tribe to connect authors and professors in its education software.
With thousands of app-based jobs, Appjobs embedded the discussion component of the community inside different categories of the marketplace.