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Support ticket overload?

Cut support costs, delight customers, and reduce churn with self-service support powered by a customer community.

customer support community

Thousands of businesses are
scaling support with Tribe

Self-service support made simple

Create a support community and let your customers find what they need in a couple of clicks.

Robust help center, reduced support cost

  • Address common questions with comprehensive help articles. Easily add text, images, videos, and hyperlinks.
  • Build a knowledge base optimized for search engines and get right in front of your customers when they’re looking for help.
  • Let your customers filter through previous support questions and find the right answer.
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Rich Composer

Advanced search

SEO and indexation

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SEO and indexation
customer support space
reporting and analytics

Happier customers, fewer questions for your team

  • Provide self-service support resources any time of the day or night.
  • Monitor user satisfaction by collecting feedback and analyzing community discussions.
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Support Space

Reports & analytics

Empowered customers, faster resolution

  • Deflect support inquiries with a support forum that enables your customers to help each other.
  • Gamify community interactions to encourage members to share their insights and help each other.
  • Leverage members’ questions and answers to expand your knowledge base. Cover all aspects of customer issues with comprehensive guides.
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A customizable no-code community platform

Everything you need to engage your customers, enhance their experience, and win them for life!

Customize everything to fit your needs

Go beyond basic branding. Select, arrange, and configure Blocks to build your unique layout with zero coding.

Apps to add additional functionalities

Build a community that functions the way you want. Pick apps from the Tribe App Store, or build your custom apps to breathe life into your unique ideas.

Social touchpoint across the customer journey

Easily embed your community into your existing app or website to improve access to self-service resources and peer-to-peer support.

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer support workflow

Intercom

Enrich Intercom contacts with member property data to get contextual information and improve engagement

Hotjar

Run surveys and understand how members are interacting with the community, what they need, and how they feel

Connected to your tools

Integrated with industry-leading software to automate and enhance your customer support workflow

Slack

Enables admins and moderators to receive notifications from the community directly inside Slack

Zapier

Connect your community with apps you already use and automate workflows

Ready to delight your customers?

No credit card required

“Tribe scales with our growth and makes it easy to customize the community! The price point was great for us to be able to get into a community.”

David Gurthrie

CondoControl

CondoControl video
Condo Control is building a global customer community to enable customers to help each other and build a central knowledge hub.

Read case study

Ready to start
your community journey?