Integrate user-generated content and your own knowledge base in a central repository to showcase relevant and up-to-date content when users search, browse or add questions.
Use a highly engaged user community to gain deep insight into customers’ needs. Empower and involve customers to create a product roadmap that is in sync with the user's voice.
Promote self-service by allowing customers to help each other and decrease the number of issue.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Use the machine-learned activity feed to deliver a personalized content experience that continuously improves.
Allow users to write articles, ask questions, submit answers, participate in polls, post images and videos.
Leverage badges, points, and leaderboard system to increase engagement.
Focus on the key metrics and take proactive actions using our powerful reporting features.
Incentivize users to take targeted actions and allow them to redeem the coins for your services.
Detect most relevant members to answer your questions using Tribe AI, and give users the option to send requests.
Easily tag users, perform a bulk import, send invitations to join, and manage roles with our intuitive interface.
Efficiently manages the community with our moderation tool and maintain the quality while scaling user growth.
Track activity, user behavior, and create profiles to target members via accurate communication and increase conversions.
Automate processes, seamlessly merge online community in your existing workflow, and create robust data flow with our native third-party app integrations.
Enable users to create groups within your community to operate their private spaces, priority user groups, micro-interest groups, and everything in between.
Catch every activity in the community via extensive API and extend the functionality with custom integrations.
Change user roles and customize permissions to accommodate your community needs.
Allow users to log in to the community seamlessly with the existing set of credentials.
Use your own domain name to retain your brand.
Precisely target the members with segmentation via newsletter and email blasts.
Easily create tickets right from the community
Instantly push customer issues to Salesforce cloud
Receive notifications and react right from Slack
Enrich customer data and get a holistic view