Deliver impeccable customer experience with integrated social community

Engage, retain, and grow customer base with holistic social experience

Customer loyalty
is the key to revenue growth

According to Bain & Co. and Harvard Business School, a 5% boost in customer retention rates raises profits by 25% to 95%. Let us help you deliver highly engaging product experience and grow revenue with our online community platform.

  • Convert your site to a social hub

    Put users at the center of your business by consistently managing their social experience across channels. Seamlessly merge community right inside your site and get customers hooked.

  • Integrate brand, content, and community

    Bring your digital assets under one roof by multi-format social integration between different owned properties. Create personalized and genuine user experiences across touchpoints.

  • Flawless omnichannel messaging

    Remain consistent with your messaging across customer touchpoints via our modular community engine, extensive API and widgets. Use the community to directly reach customers without worrying about third-party platforms.

  • Get deep customer insights

    Allow your teams to get the Voice of Customer from an open and candid platform. Be truly customer focused by collecting customer feedback, and integrating their recommendations in the future direction of your products.

  • Increase conversion rates

    In comparison to the other channels, you would enjoy much higher reach, response rate, and ultimately conversion rate when you message existing users via a social community. Your messaging also get better precision as you’d be able to target based on user cohorts and augment marketing data.

  • Completely customized based on your need

    Tribe’s modular and white label approach to community building allows you to create a user-centric experience while ensuring the branding guidelines. Extend the functionality of the community and seamlessly merge with your company’s processed via our extensive API, widgets and many other options.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Apps and integration
with 20+ leading business tools

  • Slack

    Receive notifications and react right from Slack

  • Shopify

    Add social experience to your e-commerce site and covert members into buyers

  • Messenger

    Send and receive notifications and connect to your community members via Messenger

  • HubSpot

    Automatically send leads to HubSpot and sync members' information

APP STORE

Completely manage your
customers’ community experience on owned properties.