Swiftly apply an integrated internal knowledge base across the organization and save resources
Custom domain – Unlimited content – Unlimited members
A WYSIWYG editor is a critical component of any type of knowledge base software since you would be creating different types of content with text, images, and videos. Rich text editors are valuable for presenting and structuring content the right way.
Since the internal knowledge base would be the central hub to store the knowledge of the organization’s processes, practices, plans, etc., the search functionality is critical to make the right content available to the right people in a highly contextual manner.
Categorize the content created in the community based on different criteria. For example, you can create different groups segregate content and provide access to the members in a selective manner. Topics and hashtags are yet another way to organize content.
Your knowledge base doesn’t have to be static. With Q&A your team can collaborate, share ideas, stay engaged, and give feedback to keep the knowledge base up-to-date. This type of real-time collaboration ensures efficient value delivery via collective wisdom.
Keeping the members updated about changes happening in the knowledge base and updates on the topics of their interest is important to boost efficiency. Use emails, in-app notifications, browser-based messages, and more to get the employees back to the knowledge base to take action.
Your knowledge base must not live in a silo. Integrate the internal knowledge base with tools your company already uses and automate the workflow to enable cross-department knowledge-sharing. This can also be used to keep the members updated about topics that concern their work.
It is always important to measure the performance of the knowledge base and how it is impacting your organization’s overall goals. Get answers to questions such as “Who are the most engaged members?”, “Which is the most popular content?”, “Which resource needs an update?”.
The organization’s knowledge can be in different types of format — from text posts and PDF documents to audio and video files. You should be able to create different types of content library by uploading and linking the files. It is also a good practice to control content accessibility based on permission.
Co-creator @hubitat.org
When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them.
UCLA Health
We really like the team/customer support they are ready and willing to help us whenever we have questions or comments.
Cloudnine Hospitals
I would recommend Tribe to anyone who wants to build a community from scratch with no-code software.
NEXL
Tribe is an efficient and effective way to build customer engagement. We are able to improve our product and help users.
Schoolhouse
Tribe has allowed us to rapidly experiment with new ways to connect the learners and tutors and build a unified experience.
Tim Hortons® Foundation Camps
Ability to customize Tribe Platform to meet our campers’ and program needs has been critical as we have pivoted our programs.
SurveySparrow
In a few days, we were able to launch our sleek, responsive, modern, flexible and powerful community portal with Tribe.
FutureSolve
I would highly recommend Tribe to organizations looking to strengthen their brand and build credibility with customers.
Tribe offers all of the above-mentioned corTribe offers all of the above-mentioned core features for an internal knowledge base and delivers superior business value with customizations, modern design, forever free plan, and more.
Customize the internal knowledge base to any extent by selecting and organizing various components of the community software. The platform is highly flexible in terms of adapting to the brand guidelines so you can deliver a seamless experience to the employees.
Tribe allows you to select valuable components of the knowledge base and embed the same in any third-party site or product. For instance, you can plug in the member discussions any internal tool that your company uses so the employees can interact right inside the product.
Tribe offers an activity feed designed to deliver personalized content to the community members, improve engagement, and makes your community sticky.
Tribe offers a forever free plan without any restrictions on the number of members and content. It also allows you to point your own custom domain. The premium plan unlocks additional features such as enterprise-grade SSO, priority support and advanced apps.
There are 20+ direct integrations with leading third-party tools to automate data flow and automate the existing processes. For instance, the integration with popular massaging apps such as Slack allows the members to receive notifications and react without leaving the apps.
Knowledge bases powered by Tribe come with a beautiful, modern, and mobile responsive design based on new-age user behavior and Knowledge bases powered by Tribe come with a beautiful, modern, and mobile responsive design based on new-age user behavior and familiar features of social media. Deliver the exactly same experience across devices and plug in the community inside the mobile app.
Tribe delivers configurable reputation management system with leaderboards, badges, and points to help you execute various gamification tactics. Also, the virtual currency system helps you influence employee behavior by directly offering incentives.
You can always import data to quickly populate the internal knowledge base with members and content. This also comes handy when you are seeding content to boost employee engagement. Data export helps you perform additional analysis on the content generated inside the knowledge base.
Tribe’s design philosophy is based on personalized and rich activity feed suitable for new-age social media.
Deliver immersive social experience right inside your product or website with widgets. Inspire members to share contextual experiences instantly and contribute from the internal tools they already use.
Tribe offers some of the most compelling modern apps such as incentivization system via virtual currency that can be used to get desired user action, easy user management, and powerful analytics.
Tribe is a white-label platform. You can customize the platform to build any kind of knowledge base and change the design exactly based on the brand guidelines.
