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Build a loyal user base for your marketplace

Generate actionable insights and retain users, so you can increase transactions
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Use widget to deliver immersive community experience

Allow members to interact with social elements of your community by embedding them right inside in your platform — from enabling user engagement under the listings and inspiring others to share feedback and discovering new products.

EXPLORE WIDGETS

  • Retain and build a loyal user base

    Marketplaces need to quickly grow the number of users and build a loyal user base to sustain in a highly competitive landscape. Your own branded online community can be an efficient channel to retain users, boost engagement and promote loyalty.

  • Scale customer support

    Deliver superior customer support at scale with community-driven self-help and elegant issue resolution. Keep your knowledge base updated and save customer service cost.

  • Acquire highly relevant users organically

    Leverage your users’ existing network to gain relevant users in an organic manner which can be driven by Tribe’s in-built gamification and incentivization system. The crowdsourced knowledge base always adds value as it doubles up as a channel to gain new users from web search and other third-party sites.

  • Create a direct customer communication channel

    Create a user-to-user communication channel apart from two-way communication between users and your brand. This leads to strong user network, peer-to-peer value delivery, and better retention rate.

  • Increase conversion rates

    In comparison to the other channels, you would enjoy much higher reach, response rate, and ultimately conversion rate when you message existing users via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.

  • Gain actionable customer insights

    Because of the friendly nature of the communities, customers are more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your business.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Native integration
with 20+ leading business apps

  • Slack

    Receive notifications and react right from Slack

  • Messenger

    Add easy communication channel and notify community members

  • Mixpanel

    Analyze user behavior and create powerful reports.

  • Zendesk

    Resolve customer issues quickly and reduce queries.

APP STORE

A community platform
that touches every team member

  • Product manager

    Increase user engagement, drive retention, and boost LTV.

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  • Marketer

    Build an organic user channel, reduce acquisition cost.

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  • Developer

    Minimize development time, save resources, and go live.

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  • Customer support

    Meet SLAs, reduce churn, and promote evangelism.

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Engage users and boost revenue with
a customizable community

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