When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them.
We really like the team/customer support they are ready and willing to help us whenever we have questions or comments.
I would recommend Tribe to anyone who wants to build a community from scratch with no-code software.
Tribe is an efficient and effective way to build customer engagement. We are able to improve our product and help users.
Tribe has allowed us to rapidly experiment with new ways to connect the learners and tutors and build a unified experience.
Tim Hortons® Foundation Camps
Ability to customize Tribe Platform to meet our campers’ and program needs has been critical as we have pivoted our programs.
In a few days, we were able to launch our sleek, responsive, modern, flexible and powerful community portal with Tribe.
I would highly recommend Tribe to organizations looking to strengthen their brand and build credibility with customers.
Allow members to interact with social elements of your community by embedding them right inside in your platform — from enabling user engagement under the listings and inspiring others to share feedback and discovering new products.
Marketplaces need to quickly grow the number of users and build a loyal user base to sustain in a highly competitive landscape. Your own branded online community can be an efficient channel to retain users, boost engagement and promote loyalty.
Deliver superior customer support at scale with community-driven self-help and elegant issue resolution. Keep your knowledge base updated and save customer service cost.
Leverage your users’ existing network to gain relevant users in an organic manner which can be driven by Tribe’s in-built gamification and incentivization system. The crowdsourced knowledge base always adds value as it doubles up as a channel to gain new users from web search and other third-party sites.
Create a user-to-user communication channel apart from two-way communication between users and your brand. This leads to strong user network, peer-to-peer value delivery, and better retention rate.
In comparison to the other channels, you would enjoy much higher reach, response rate, and ultimately conversion rate when you message existing users via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.
Because of the friendly nature of the communities, customers are more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your business.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.