Build a loyal user base for your marketplace

Generate actionable insights and retain users, so you can increase transactions

Cengiz

Co-creator @hubitat.org

When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them.

Rachel

UCLA Health

We really like the team/customer support they are ready and willing to help us whenever we have questions or comments.

Rahul

Cloudnine Hospitals

I would recommend Tribe to anyone who wants to build a community from scratch with no-code software.

Amy Bryant

NEXL

Tribe is an efficient and effective way to build customer engagement. We are able to improve our product and help users.

Mike V.

Pipedrive

The flexibility of the platform is great. The team is super responsive and great in thinking along.

Kathleen W.

Tim Hortons® Foundation Camps

Ability to customize Tribe Platform to meet our campers’ and program needs has been critical as we have pivoted our programs.

Balaji

SurveySparrow

In a few days, we were able to launch our sleek, responsive, modern, flexible and powerful community portal with Tribe.

Andy N.

FutureSolve

I would highly recommend Tribe to organizations looking to strengthen their brand and build credibility with customers.

Use widget to deliver immersive community experience

Allow members to interact with social elements of your community by embedding them right inside in your platform — from enabling user engagement under the listings and inspiring others to share feedback and discovering new products.

Retain and build a loyal user base

Marketplaces need to quickly grow the number of users and build a loyal user base to sustain in a highly competitive landscape. Your own branded online community can be an efficient channel to retain users, boost engagement and promote loyalty.

Scale customer support

Deliver superior customer support at scale with community-driven self-help and elegant issue resolution. Keep your knowledge base updated and save customer service cost.

Acquire highly relevant users organically

Leverage your users’ existing network to gain relevant users in an organic manner which can be driven by Tribe’s in-built gamification and incentivization system. The crowdsourced knowledge base always adds value as it doubles up as a channel to gain new users from web search and other third-party sites.

Create a direct customer communication channel

Create a user-to-user communication channel apart from two-way communication between users and your brand. This leads to strong user network, peer-to-peer value delivery, and better retention rate.

Increase conversion rates

In comparison to the other channels, you would enjoy much higher reach, response rate, and ultimately conversion rate when you message existing users via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.

Gain actionable customer insights

Because of the friendly nature of the communities, customers are more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your business.

Why Tribe Community Platform?

Custom community engine

Select, organize and display the community elements exactly as per your business requirement.

Personalization

Present personalized content with the power of machine learning that keeps users hooked to the community.

Moderation

Easily manage content, activity, and report critical issues while taking care of diverse user needs.

Quick time to market

Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Native integration
with 20+ leading business apps

Slack

Receive notifications and react right from Slack

Messenger

Add easy communication channel and notify community members

Amplitude

Analyze user behavior and create powerful reports.

Zapier

Connect your community with 2000+ apps and automate workflows.

A community platform
that touches every team member

Product manager

Increase user engagement, drive retention, and boost LTV.

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Marketer

Build an organic user channel, reduce acquisition cost.

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Developer

Minimize development time, save resources, and go live.

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Customer support

Meet SLAs, reduce churn, and promote evangelism.

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Engage users and boost revenue with
a customizable community