Allow members to interact with social elements of your community by embedding them right inside in your platform — from enabling user engagement under the listings and inspiring others to share feedback and discovering new products.
Marketplaces need to quickly grow the number of users and build a loyal user base to sustain in a highly competitive landscape. Your own branded online community can be an efficient channel to retain users, boost engagement and promote loyalty.
Deliver superior customer support at scale with community-driven self-help and elegant issue resolution. Keep your knowledge base updated and save customer service cost.
Leverage your users’ existing network to gain relevant users in an organic manner which can be driven by Tribe’s in-built gamification and incentivization system. The crowdsourced knowledge base always adds value as it doubles up as a channel to gain new users from web search and other third-party sites.
Create a user-to-user communication channel apart from two-way communication between users and your brand. This leads to strong user network, peer-to-peer value delivery, and better retention rate.
In comparison to the other channels, you would enjoy much higher reach, response rate, and ultimately conversion rate when you message existing users via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.
Because of the friendly nature of the communities, customers are more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your business.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
The best email marketing software on the web for online creators is empowering their customers across the globe to help and inspire each other with Tribe.
WebinarNinja, the top all-in-one platform for webinars, is building a community to connect entrepreneurs, enable peer-to-peer learning, and solve customer issues.
The leading marketplace specialized in connecting students and tutors brings people together to enable social conversations and cultivate stronger relationships.