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Add community experience in the customer journey, boost engagement and retention.

Increase customer lifetime value by delivering community experience inside your product.
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Customer loyalty
is the key to revenue growth

According to Bain & Co. and Harvard Business School, a 5% boost in customer retention rates raises profits by 25% to 95%. Let us help you deliver highly engaging product experience and grow revenue with our online community platform.

  • Increase retention rate

    Foster deep connection of users with the brand and fellow members with shared knowledge, valuable networking, communication, and engagement. Boost retention rate to reflect the same in loyalty and revenue.

  • Lower acquisition cost

    Attract pre-qualified audiences to the community and tap into the network of the existing members. Use collective knowledge base to open up an organic acquisition channel.

  • Improve product strategy

    Establish direct communication and feedback sharing between customers and your teams across departments. Use the Voice of Customer to build solid user-centric product strategy.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Everything you need

A cloud-based solution with easy-to-configure social features.

Activity feed

Use the machine-learned activity feed to deliver a personalized content experience that continuously improves.

Multiple content types

Allow users to write articles, ask questions, submit answers, participate in polls, post images and videos.

Gamification

Leverage badges, points, and leaderboard system to increase engagement.

Analytics

Focus on the key metrics and take proactive actions using our powerful reporting features.

Virtual currencies

Incentivize users to take targeted actions and allow them to redeem the coins for your services.

Smart suggestions

Detect most relevant members to answer your questions using Tribe AI, and give users the option to send requests.

User management

Easily tag users, perform a bulk import, send invitations to join, and manage roles with our intuitive interface.

Moderation

Efficiently manages the community with our moderation tool and maintain the quality while scaling user growth.

Behavioral targeting

Track activity, user behavior, and create profiles to target members via contextual communication and increase conversions.

Integrations

Automate processes, seamlessly merge online community in your existing workflow, and create robust data flow with direct integrations, webhooks, and API.

Groups

Enable users to create groups within your community to operate their private spaces, priority user groups, micro-interest groups, and everything in between.

Fully white-label

Build the community with your branding to deliver a white-label experience -- change everything from colors and logo to widgets and domain.

Public/private access

Build a public or private community and set registration rules for membership. Enable SSO to allow existing users to log in smoothly.

Onboarding

Onboard community members by telling your story, introducing key elements, and presenting a set of action items.

Custom domain

Use your own domain name to retain your brand.

Notification tools

Precisely target the members with segmentation via newsletters, emails and more.

Compliance

Create a secure community with regulatory compliance like GDPR and data protection regulations.

Content categorization

Categorize content and enable seamless knowledge discovery with topics.
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Custom design

Create a community that uniquely adopts your branding and business requirements.

Announcement banner

Showcase a prominent message with a call to action on top of the home page feed.

Single sign-on

Allow your users to log in to the community their with the existing set of credentials.

Member profile

Member information, networking options, and all the community activities displayed beautifully.

Internationalization

Create your community with the language of your choice. Select from a list of 20 different languages.

SEO Boost

Advanced SEO settings to precisely control how search engines crawl and index your community site.

Apps and integration
with 20+ leading business tools

  • Slack

    Receive notifications and react right from Slack

  • Google Analytics

    Add social experience to your e-commerce site and covert members into buyers

  • Mixpanel

    Track the community member interactions, create powerful reports and drive targeted communication.

  • MailChimp

    Grow your subscriber list by collecting emails from community members.

APP STORE

Engage and retain users with a customizable community powered by social media best practices

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