Boost retention and lifetime value with an integrated community platform

Add social touchpoints across the user journey, collect feedback and improve product adoption

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Cengiz

Co-creator @hubitat.org

When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them.
Rachel

UCLA Health

We really like the team/customer support; they are ready and willing to help us whenever we have questions or comments.
Rahul

Cloudnine Hospitals

I would recommend Tribe to anyone who wants to build a community from scratch with no-code software.
Amy Bryant

NEXL

Tribe is an efficient and effective way to build customer engagement. We are able to improve our product and help users.
Mike V.

Pipedrive

The flexibility of the platform is great. The team is super responsive and great in thinking along.
Kathleen W.

Tim Hortons® Foundation Camps

Ability to customize Tribe Platform to meet our campers’ and program needs has been critical as we have pivoted our programs.
Balaji

SurveySparrow

In a few days, we were able to launch our sleek, responsive, modern, flexible and powerful community portal with Tribe.
Andy N.

FutureSolve

I would highly recommend Tribe to organizations looking to strengthen their brand and build credibility with customers.

Customer retention
is the key to boost lifetime value

According to Bain & Co. and Harvard Business School, a 5% increase in customer retention rates raises profits by 25% to 95%. Let us help you deliver a highly engaging product experience, improve retention rate, and directly impact revenue growth with our online community platform.

Increase retention rate

Foster deep connection of users with the brand and fellow members with shared knowledge, valuable networking, communication, and engagement. Boost retention rate to reflect the same in loyalty and revenue.
Lower acquisition cost

Attract pre-qualified audiences to the community and tap into the network of the existing members. Use collective knowledge base to open up an organic acquisition channel.
Improve product strategy

Establish direct communication and feedback sharing between customers and your teams across departments. Use the Voice of Customer to build solid user-centric product strategy.

Why Tribe Community Platform?

Custom community engine

Select, organize and display the community elements exactly as per your business requirement.
Personalization

Present personalized content with the power of machine learning that keeps users hooked to the community.
Moderation

Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Quick time to market

Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Everything you need

A cloud-based solution with easy-to-configure social features.

Activity feed

Use the machine-learned activity feed to deliver a personalized content experience that continuously improves.

Multiple content types

Allow users to write articles, ask questions, submit answers, participate in polls, post images and videos.

Gamification

Leverage badges, points, and leaderboard system to increase engagement.

Analytics

Focus on the key metrics and take proactive actions using our powerful reporting features.

Virtual currencies

Incentivize users to take targeted actions and allow them to redeem the coins for your services.

Smart suggestions

Detect most relevant members to answer your questions using Tribe AI, and give users the option to send requests.

User management

Easily tag users, perform a bulk import, send invitations to join, and manage roles with our intuitive interface.

Moderation

Efficiently manages the community with our moderation tool and maintain the quality while scaling user growth.

Behavioral targeting

Track activity, user behavior, and create profiles to target members via contextual communication and increase conversions.

Integrations

Automate processes, seamlessly merge online community in your existing workflow, and create robust data flow with direct integrations, webhooks, and API.

Groups

Enable users to create groups within your community to operate their private spaces, priority user groups, micro-interest groups, and everything in between.