Add community experience in the customer journey, boost engagement and retention.

Increase customer lifetime value by delivering community experience inside your product.
client logos

Customer loyalty
is the key to revenue growth

According to Bain & Co. and Harvard Business School, a 5% boost in customer retention rates raises profits by 25% to 95%. Let us help you deliver highly engaging product experience and grow revenue with our online community platform.

  • Increase retention rate

    Foster deep connection of users with the brand and fellow members with shared knowledge, valuable networking, communication, and engagement. Boost retention rate to reflect the same in loyalty and revenue.

  • Lower acquisition cost

    Attract pre-qualified audiences to the community and tap into the network of the existing members. Use collective knowledge base to open up an organic acquisition channel.

  • Improve product strategy

    Establish direct communication and feedback sharing between customers and your teams across departments. Use the Voice of Customer to build solid user-centric product strategy.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Everything you need

A cloud-based solution with easy-to-configure social features.

Apps and integration
with 20+ leading business tools

  • Slack

    Receive notifications and react right from Slack

  • Google Analytics

    Add social experience to your e-commerce site and covert members into buyers

  • Mixpanel

    Track the community member interactions, create powerful reports and drive targeted communication.

  • MailChimp

    Grow your subscriber list by collecting emails from community members.

APP STORE

Engage and retain users with a customizable community powered by social media best practices