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Get loyal customers for your e-commerce and retail business

Understand and engage your buyers, so you can increase repeat purchases

Leading retailers are using Tribe to grow rapidly and save cost

Smart Nora, a leader in sleep and wellness space accelerated user acquisition and improved customer service experience with Tribe’s community solution.

  • Boost conversion rates

    Customers tend to believe in their peers’ opinion. Build trust and confidence to increase the conversion rate via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.

  • Increase web traffic and store visits

    With a close-knit group of customers, it’d be easier to tap into their network via referral expansion. Also, the crowdsourced knowledge base opens a new channel to acquire pre-qualified users driven by online search ranking.

  • Beat competitors with a loyal customer base

    As a retailer, the one full proof way to gain market share and defend yourself from emerging competitors is to build a loyal customer base who can grow your revenue. A branded online community is the most practical approach to a build deep connection with customers, increase engagement and foster loyalty.

  • Open up direct communication with your customers

    Online communities not only enable two-way communication between you and your customers but also create the right platform to allow peer-to-peer communication. This leads to habit formation, valuable network, and better retention rate.

  • Gain deep customer insights

    Because of the friendly nature of the communities, customers are vocal and more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your product.

  • Embed the community within the customer journey

    Use our API to extend the functionality of the community and widgets to deliver immersive social experience by adding valuable components of community on the site.

Why Tribe Community Platform?

  • Custom community engine

    Select, organize and display the community elements exactly as per your business requirement.

  • Personalization

    Present personalized content with the power of machine learning that keeps users hooked to the community.

  • Moderation

    Easily manage content, activity, and report critical issues while taking care of diverse user needs.

  • Quick time to market

    Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Native integration
with 20+ leading business apps

  • Slack

    Receive notifications and react right from Slack

  • Woocommerce

    Plug in own social network in your webshop.

  • Shopify

    Add social experience to your e-commerce site

  • HubSpot

    Automatically send leads to HubSpot and sync members' information

APP STORE

Engage users and boost revenue with
a customizable community