Get loyal customers for your e-commerce and retail business
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Cengiz
When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them. -
RachelWe really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. -
MateusWe were looking for such a solution and finally found Tribe. It is like building your own advanced version of Facebook group. -
AleksandraWhat I really love about Tribe Platform is not just the customizability but the flexibility to build a tailor-made solution on top of Tribe. -
HarrietWe launched our mobile community within 2 weeks and already seeing higher engagement inside our app.
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Boost conversion rates
Customers tend to believe in their peers’ opinion. Build trust and confidence to increase the conversion rate via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.
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Increase web traffic and store visits
With a close-knit group of customers, it’d be easier to tap into their network via referral expansion. Also, the crowdsourced knowledge base opens a new channel to acquire pre-qualified users driven by online search ranking.
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Beat competitors with a loyal customer base
As a retailer, the one full proof way to gain market share and defend yourself from emerging competitors is to build a loyal customer base who can grow your revenue. A branded online community is the most practical approach to a build deep connection with customers, increase engagement and foster loyalty.
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Open up direct communication with your customers
Online communities not only enable two-way communication between you and your customers but also create the right platform to allow peer-to-peer communication. This leads to habit formation, valuable network, and better retention rate.
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Gain deep customer insights
Because of the friendly nature of the communities, customers are vocal and more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your product.
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Embed the community within the customer journey
Use our API to extend the functionality of the community and widgets to deliver immersive social experience by adding valuable components of community on the site.
Why Tribe Community Platform?
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Custom community engine
Select, organize and display the community elements exactly as per your business requirement.
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Personalization
Present personalized content with the power of machine learning that keeps users hooked to the community.
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Moderation
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
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Quick time to market
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Native integration
with 20+ leading business apps
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Slack
Receive notifications and react right from Slack
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Woocommerce
Plug in own social network in your webshop.
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Shopify
Add social experience to your e-commerce site
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HubSpot
Automatically send leads to HubSpot and sync members' information
Engage users and boost revenue with
a customizable community
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Social Community | RetailWith over 1,500 stores in 49 countries, the largest sporting goods retailer in the world is powered by Tribe to provide a social community for its customers.
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Private Community | SaaSWith millions of students on its platform, Top Hat has a deep integration with Tribe to connect authors and professors in its education software.
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Customer Community | MarketplaceWith thousands of app-based jobs, Appjobs embedded the discussion component of the community inside different categories of the marketplace.
Get in touch
- [email protected]
- Toronto, Canada
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- © 2020 Tribe Technologies Inc.
