Get loyal customers for your e-commerce and retail business

Understand and engage your buyers, so you can increase repeat purchases

Cengiz

Co-creator @hubitat.org

When you request an answer or ask for a feature, they get back to you with their full dedication. You will partner with them.

Rachel

UCLA Health

We really like the team/customer support they are ready and willing to help us whenever we have questions or comments.

Rahul

Cloudnine Hospitals

I would recommend Tribe to anyone who wants to build a community from scratch with no-code software.

Amy Bryant

NEXL

Tribe is an efficient and effective way to build customer engagement. We are able to improve our product and help users.

Mariah

Schoolhouse

Tribe has allowed us to rapidly experiment with new ways to connect the learners and tutors and build a unified experience.

Kathleen W.

Tim Hortons® Foundation Camps

Ability to customize Tribe Platform to meet our campers’ and program needs has been critical as we have pivoted our programs.

Balaji

SurveySparrow

In a few days, we were able to launch our sleek, responsive, modern, flexible and powerful community portal with Tribe.

Andy N.

FutureSolve

I would highly recommend Tribe to organizations looking to strengthen their brand and build credibility with customers.

Leading retailers are using Tribe to grow rapidly and save cost

Smart Nora, a leader in sleep and wellness space accelerated user acquisition and improved customer service experience with Tribe’s community solution.

Boost conversion rates

Customers tend to believe in their peers’ opinion. Build trust and confidence to increase the conversion rate via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.

Increase web traffic and store visits

With a close-knit group of customers, it’d be easier to tap into their network via referral expansion. Also, the crowdsourced knowledge base opens a new channel to acquire pre-qualified users driven by online search ranking.

Beat competitors with a loyal customer base

As a retailer, the one full proof way to gain market share and defend yourself from emerging competitors is to build a loyal customer base who can grow your revenue. A branded online community is the most practical approach to a build deep connection with customers, increase engagement and foster loyalty.

Open up direct communication with your customers

Online communities not only enable two-way communication between you and your customers but also create the right platform to allow peer-to-peer communication. This leads to habit formation, valuable network, and better retention rate.

Gain deep customer insights

Because of the friendly nature of the communities, customers are vocal and more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your product.

Embed the community within the customer journey

Use our API to extend the functionality of the community and widgets to deliver immersive social experience by adding valuable components of community on the site.

Why Tribe Community Platform?

Custom community engine

Select, organize and display the community elements exactly as per your business requirement.

Personalization

Present personalized content with the power of machine learning that keeps users hooked to the community.

Moderation

Easily manage content, activity, and report critical issues while taking care of diverse user needs.

Quick time to market

Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.

Native integration
with 20+ leading business apps

Slack

Receive notifications and react right from Slack

Zapier

Connect your community with 2000+ apps and automate workflows.

Messenger

Add easy communication channel and notify community members

Google Analytics

Track key metrics and gauge community health

Engage users and boost revenue with
a customizable community