Customers tend to believe in their peers’ opinion. Build trust and confidence to increase the conversion rate via a branded online community. Your messaging also get better precision as you’d be able to target based on user cohorts and enrich marketing data.
With a close-knit group of customers, it’d be easier to tap into their network via referral expansion. Also, the crowdsourced knowledge base opens a new channel to acquire pre-qualified users driven by online search ranking.
As a retailer, the one full proof way to gain market share and defend yourself from emerging competitors is to build a loyal customer base who can grow your revenue. A branded online community is the most practical approach to a build deep connection with customers, increase engagement and foster loyalty.
Online communities not only enable two-way communication between you and your customers but also create the right platform to allow peer-to-peer communication. This leads to habit formation, valuable network, and better retention rate.
Because of the friendly nature of the communities, customers are vocal and more open to express themselves. This allows you to get high quality and authentic data for market research while instilling a sense of involvement in customers for the future direction of your product.
Use our API to extend the functionality of the community and widgets to deliver immersive social experience by adding valuable components of community on the site.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Receive notifications and react right from Slack
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