Grow with an user-centric online community
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Charlie Rice
We’ve been looking for such solution for quite some time till we found Tribe It is like building your own version of Facebook group. -
Taha RTribe offers the best customer success team with deep business and community knowledge. They helped us realize great ROI. -
Dorothy LynchTribe saved us tons of time and resources it would have taken us to build a community feature in house. -
Jesse RamosWhat is impressive about Tribe is that you can bring your users together and have the community you didn't know exist. -
Behrouz H.The platform is very easy to use and trying to help users customize their communities with the features that work for them best.
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Gain deep customer insights
Because of the friendly nature of the communities, users are vocal and express genuine views. This allows you to get honest feedback and authentic data for market research while instilling a sense of involvement in customers for the future direction of your product.
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Use collective knowledge base to help users
Deflect support requests by leveraging peer-to-peer communication platform. Empower users to create content, so they can share their experiences and help other users. This a crowdsourced knowledge base serves as an authentic support forum.
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Instantly add social elements to your product
Tribe’s extensive API, widgets, and other integration options allow you to selectively plug in any type of community element (questions, answers, discussions, etc.) right inside your product. This hooks user and further boosts the retention rate
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Acquire highly relevant users organically
Get benefit from your members’ existing network -- tap into low-cost and prequalified user acquisition via a referral system. The user-generated content also works as an efficient channel to acquire users via organic search and referral from third-party sites.
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Leave competitors behind with a loyal customer base
Software firms must ensure user engagement to boost retention rate and translate that to customer lifetime value. Hence, an online community can create loyalty by fostering a deep connection with the brand, allowing users to create a valuable network, and delivering value to each other
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Increase conversion rates
In comparison to the other channels, messaging via a branded communities offer better reach, response rate, and lead to a higher conversion rate. You would also be able to precisely target user cohorts and using the community activity to enrich marketing profile.
Why Tribe Community Platform?
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Custom community engine
Select, organize and display the community elements exactly as per your business requirement.
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Personalization
Present personalized content with the power of machine learning that keeps users hooked to the community.
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Moderation
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
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Quick time to market
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
Native integration
with 20+ leading business apps
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Salesforce
Enrich customer data easily track web metrics
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Zendesk
Deliver outstanding support experience
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Google Analytics
Track key metrics and gauge community health
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HubSpot
Automatically send leads to HubSpot and sync members' information
A community platform
that touches every team member
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Product manager
Increase user engagement, drive retention, and boost LTV.
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Marketer
Build an organic user channel, reduce acquisition cost.
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Developer
Minimize development time, save resources, and go live.
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Customer support
Meet SLAs, reduce churn, and promote evangelism.
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Engage users and boost revenue with
a customizable community
Get in touch
- [email protected]
- Toronto, Canada
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- © 2019 Tribe Technologies Inc.
