Leading SaaS companies like ConvertKit and WebinarNinja are already using Tribe to engage and retain users with customer communities and collect valuable product feedback via the insights community.
Because of the friendly nature of the communities, users are vocal and express genuine views. This allows you to get honest feedback and authentic data for market research while instilling a sense of involvement in customers for the future direction of your product.
Deflect support requests by leveraging peer-to-peer communication platform. Empower users to create content, so they can share their experiences and help other users. This a crowdsourced knowledge base serves as an authentic support forum.
Tribe’s extensive API, widgets, and other integration options allow you to selectively plug in any type of community element (questions, answers, discussions, etc.) right inside your product. This hooks user and further boosts the retention rate
Get benefit from your members’ existing network — tap into low-cost and prequalified user acquisition via a referral system. The user-generated content also works as an efficient channel to acquire users via organic search and referral from third-party sites.
Software firms must ensure user engagement to boost retention rate and translate that to customer lifetime value. Hence, an online community can create loyalty by fostering a deep connection with the brand, allowing users to create a valuable network, and delivering value to each other
Take your customer community to greater heights by enabling commerce which would allow users to discover, learn and purchase your products. You can also showcase certain parts of the community inside your site. Achieve all this with highly customizable and brandable community solution.
Select, organize and display the community elements exactly as per your business requirement.
Present personalized content with the power of machine learning that keeps users hooked to the community.
Easily manage content, activity, and report critical issues while taking care of diverse user needs.
Move from the conceptualization phase of a community to a full-fledged user community with faster implementation.
The best email marketing software on the web for online creators is empowering their customers across the globe to help and inspire each other with Tribe.
WebinarNinja, the top all-in-one platform for webinars, is building a community to connect entrepreneurs, enable peer-to-peer learning, and solve customer issues.
The leading marketplace specialized in connecting students and tutors brings people together to enable social conversations and cultivate stronger relationships.