Swiftly populate the community with content developed by internal employees and imported users. Prompt customers to join your vibrant community by generating lots of activity.
Keep knowledge base and user-generated content on support in one place; showcase relevant content when users search, browse or add questions.
Ensure that your support literature is always up to date by combining the key contents generated by users with the official knowledge base.
Add customer support agents to the community and use our API to integrate with your support system. This way your support team will be able to quickly resolve tickets as they will always remain in the loop with a holistic view of the customer issue.
Your branded customer community allows open and candid conversation, enabling you to gain high-value insights on customer needs, pain points, and expectations.
Use our solid analytics and reporting system to gauge community health and evaluate key metrics by integrating with your support system (e.g., number of tickets, time to close tickets, cost saved).
Create your own community to engage customers at every step of their journey and set them for success.
Partner with Tribe’s customer success team to implement time-tested community management strategies.
Create a community with your brand guidelines and unique requirements with no code community platform.
We study how social networks engage users and equip companies with tools as sophisticated as social media.
Add custom scripts and functionality to the community.
Interactive thread-based communication between members.
Members can ask questions, post answers, accept the right solution, and upvote.
Measure community usage and record community activities as events.
The best email marketing software on the web for online creators is empowering their customers across the globe to help and inspire each other with Tribe.
Pipedrive, a popular CRM company with over 90,000 customers across the globe connects clients as well as sales experts to facilitate discussion and knowledge-sharing.
The top French marketplace specialized in connecting buyers and sellers brings people together with a brand community to share their experiences and feedback.